Transfer switches are the common link between your utility, your generator, and the circuits you intended to backup. The integrity of your emergency standby system is dependent on your automatic transfer switch (ATS). Unlike your generator, your ATS runs every day. If it fails, regardless of whether your utility or your generator continues to provide power, the whole purpose of your emergency power system has been compromised. This risk could result in incredibly significant costs for your business or organization. At J.D. Power Systems, we understand the vital nature of an ATS, and that’s why we are the only generator supplier nationwide that also offers a world-class transfer switch service program.
J.D. Power Systems understands the critical nature of your ATS and recommends completing a de-energized preventive maintenance of each switch annually. It is easy to overlook maintenance of these critical components but wire insulation, sensing circuits, and arcing contacts all degrade due to time, actuation, and temperature. With proper maintenance, your ATS equipment is a reliable link in the chain of components composing your standby power system.
We are so confident in the value of annual preventive maintenance that we literally put our money where our mouth is with our Transfer Switch Maintenance Program. We do this by not charging labor or transport charges for the initial call to repair an ATS that has failed in normal use. On top of that, we also provide up to a 53% discount on replacement parts.
Our Transfer Switch Service Contract includes the following benefits:
- Priority emergency service response
- Emergency service calls at no additional charge
- Discounts on replacement parts
- Discounted labor rates for additional services such as standby assistance or additional testing
- Direct access to OEM repair parts
- Prompt notification of factory upgrades and new product releases
- Computer generated service reports for all covered equipment
Our Transfer Switch Maintenance Program includes the following critical annual procedures on your de-energized ATS:
- Remove the arc chutes and pole covers
- Verify and record all sensing and time delay functions in the switchgear
- Vacuum clean the accumulated dust from the switchgear and accessory panels
- Inspect for moisture or signs of previous wetness or dripping
- Remove dirt and grime with an approved solvent
- Clean and lubricate TS coil and operator linkage
- Inspect all insulating parts for cracks or discoloration due to excessive heat
- Inspect all main arcing contacts for excessive erosion
- Inspect all main current carrying contacts for pitting and discoloration due to excessive heat
- Perform contact resistance test on normal and emergency main contacts
- Inspect and clean all add-on panels and accessories
- Re-install arc chutes and pole covers
- Manually operate the main transfer movement to check proper contact alignment, deflection gap, wiping action, and control contact operation
- Check all cable and control wire connections to the transfer switch control, the sensing panel, and other system components and tighten as necessary
- Reconnect Engine Start
- Re-energize the switchgear and conduct a test by simulating a normal source failure
- Perform millivolt drop reading across normal and emergency main contacts during transfer test
- Prepare computer generated report of inspection for each piece of equipment and submit to customer
Transfer Switch maintenance contracts start at $450. We also offer up to $100 off each switch if you have multiple switches. Contact J.D. Power Systems to schedule transfer switch maintenance today.